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Homes Partnership - Crawley

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I approached Homes Partnership Estate Agents to find a house share after having a poor experience with another estate agent in Crawley. I was looking for a place in the same locality, and I’m glad I chose them. The advertisement posted by them was very accurate unlike many others I’ve come across. Upon contacting, they were quick to arrange a viewing. During the viewing, they took the time to answer all my questions thoroughly, provided additional details that were necessary, and never once came across as pushy or like a desperate salesperson trying to close a deal. After I registered my interest, things moved efficiently. Within a couple of days of the landlord’s approval, the background checks were completed, and the agreement was ready. The check-in process was simple and straightforward. I appreciated the professional approach with no unnecessary gimmicks or gift hampers in exchange for positive reviews during the key handover. My stay in the house was seamless, and there was no need to contact them during the tenancy. During the final days of my tenancy, they prioritised my convenience while arranging viewings for prospective tenants. The check-out process was just as smooth and straightforward as the check-in. Overall, I’m very pleased with everyone at Homes Partnership who assisted me in securing the house share. A professional and efficient team throughout!

Reply from agent

Hi Niall, Thank you so much for taking the time to leave such a detailed and thoughtful review. We really do appreciate it. We’re sorry to hear you’d previously had a poor experience elsewhere, but we’re delighted you chose Homes Partnership and that we were able to restore your confidence. It’s great to know you found our advertising accurate, the viewing informative and pressure-free, and the whole process from registration through to agreement handled efficiently. We’re especially pleased that both your check-in and check-out experiences were smooth and straightforward, and that your tenancy itself was seamless. Prioritising our tenants’ convenience – particularly during viewings at the end of a tenancy – is really important to us, so your feedback means a lot. Thank you again for your kind words about the team’s professionalism and efficiency. We wish you all the very best in your next home, and if we can ever help again in the future, we’d be more than happy to do so. Warm regards, The Homes Partnership Team

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Address

44 High Street, Crawley, RH10 1BW, UK, RH10

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