Being first time buyers, the whole process was a bit alien, compared to other estate agents Home ensured a person centered approach throughout. our communication from Adam from the first offer was clear and easy to understand making the initial stages easy and stress free.Sarah deserves an incredibly special mention. she was always on the other end of emails and countless phone calls to answer all questions and reassure as the process went on a little longer than we hoped but clear communication was such a comfort for us as first time buyers.