Let's be honest buying or selling a house can be a nightmare and we've all had bad experiences with estate agents. These guys are different... I viewed a few properties with HP (one very good virtual viewing) Joseph did my viewings and I'll honestly say he is the most helpful, professional and friendly agent I've dealt with. He has all the local and specific info and just makes the experience easy. He played a big part in my decision making. I viewed hundreds of houses in the area but they definitely stood out. We've all had viewings that last about 2 minutes and you don't get any info at all. Now.. The purchase was problematic to say the least (solicitors!) and the rest of the team particularly Sarah and Ben were helpful and patient all the way through, I think Sarah and I spoke most days over the last year and she did amazing keeping the whole process together and moving forward. If you're a seller and things start getting tough you need a team like this. I was always kept up to date and I think I would have given up a long time ago otherwise. Whenever I spoke to anyone else here they were always friendly and they should be proud of the culture of good service they have created. A pleasure to deal with.. Thanks guys we got there in the end.8