I have just sold the second of two properties through HP in the last year (and have quite a lot of experience of agencies over the last thirty) and have found HP to be a very sound and reliable agency - pretty much everyone that picks up the 'phone in fact. From Paul's initial valuation to completion. They have done very well to secure me excellent pricing on both properties and equally importantly have kept on top of the transactions through to exchange/completion. That is SO important and, whilst the agent can't make buyers/sellers/solicitors act, it does mean that I was able to have a 'conversation' with the buyers/solicitors when necessary and it did help keep both sales on track. Also, they are a friendly bunch who are obviously well versed in the importance of customer service. I happily recommend HP to you.