Dear Mr Taylor, As requested by myself, my team called you again today to explain in a bit more detail why we could not help you with the particular property you saw previously. Discussing your personal financial situation in a public way would not be professional and therefore I will not make any further comments in this regard. Lastly, you mentioned, "...that still wasn't good enough for them". A decision on whether a reference is acceptable or not is not one made by my team or me; it is a decision made by a referencing company and the legal owner of a property. I just wish to make this point correct for anyone else reading this in the future. As my team mentioned, we are happy to see where we can assist you in the future and hope we can do so. Kind Regards Adam Charlton Director