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Homes Partnership - Crawley

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Really nice experience. Very friendly staff and most-importantly, they gave priority to my situation and everything was done urgently. Thanks!

5.00 /5

The team was amazing, helping with everything and making sure the property was in a very good state. Always answered the calls and replied my emails.

5.00 /5

Fantastic service from start to finish, they are organized and efficient. Paul and Sarah was professional and also kept us informed and supported us through the whole process. We highly recommend Homes Partnership

Reply from agent

Dear Rebecca, Thank you so much for taking the time to share your positive experience with Homes Partnership. We are thrilled to hear that you found our service to be fantastic from start to finish. At Homes Partnership, we take pride in being organised and efficient, and it's truly rewarding to know that our efforts have resonated with you. We are delighted that both Paul and Sarah were able to provide you with professional assistance and kept you informed throughout the entire process. Providing support to our clients is a top priority, and we are pleased to have met your expectations in this regard. Your recommendation means a lot to us, and we sincerely appreciate your trust in Homes Partnership. If there's anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out. Thank you once again for choosing Homes Partnership, and we look forward to serving you in the future. Best regards, Adam Charlton Director

5.00 /5

I have a lot of history with Homes Partnership. I bought my first home in the early noughties through them. My second too in 2007. And an investment flat. I also used them as the lettings managers of my properties when we moved abroad and had confidence my investments were well looked after. I have just sold two properties through them too. In my experience the company is very well run. They're friendly and efficient too. I've never had a bad experience because of them, and any non optimum situations have been very quickly dealt with. The most valuable thing for me though, is that they're on the ball. I can't remember a time where the ball has been dropped, and this serves to demonstrate how well the managers of each department value their staff and customers. This is one of those all too rare times where a company deserves five stars for service. I can't recommend them enough.

Reply from agent

Dear Giles, How can I follow that??!! Thank you sincerely for your extensive and glowing review of your experiences with Homes Partnership. We are deeply honoured to have played a significant role in various stages of your property journey, from the purchase of your first home to the recent sale of two properties. It has always been an absolute pleasure working for you and your family. It's just a little sad we'll speak less now going forward! I know life has been a bit turbulent over the last few years; it's comforting knowing that we were able to provide a consistent level of care for your properties over that time. Thank you once again for choosing Homes Partnership, and we look forward to working with you in any way in the future! All the best! Adam Charlton Director

5.00 /5

Fantastic service from start to finish. What a great bunch to deal with. Paul came to do the initial appointments and get the house on the market. Absolutely pleasure to deal with, top bloke! Our house sold in rapid time, 4 days! Guess it was a good time in the market for our house. We were really pleased with the offer we received and snapped it up to begin the process. I think we were matched with our buyers really well. I think we were both equally as organised which I am sure helped things go as well as they did. Sarah was great at keeping our communication lines open, updating us when possible and working out avenues I could work on too when things stalled to keep pushing things along. Joseph gets a shout out too for stepping in and dealing with a couple of frantic panicked phone calls from me when Sarah wasn't around. And thanks to Adam too, he answers quite a few of my weird and wonderful questions too. A great team to deal with. The next time we sell (hopefully not for a long time) HP will be the only agents we contact. I wouldn't dream of working with anyone else. Thanks all!

Reply from agent

Dear Jess, Thank you for taking the time to share your fantastic experience with Homes Partnership. We are overjoyed to receive such positive feedback and are thrilled that you had a great journey with us. It's wonderful to hear that Paul, who initiated the process by getting your house on the market, left such a positive impression. We are proud to have him on our team (most of the time ;-) ). We appreciate your acknowledgment of Sarah's excellent communication and proactive approach, ensuring that you were updated and informed throughout the entire process. It's always our goal to maintain open lines of communication and make the selling experience as seamless as possible. A special shout-out to Joseph for stepping in during moments of urgency, and even I got a mention for handling your questions too! Your kind words about our team being the only agents you would contact for future sales mean a lot to us. We value your trust and look forward to assisting you whenever the need arises. Thank you once again for choosing Homes Partnership. We wish you all the best for the future! Kind regards Adam Charlton Director

5.00 /5

They helped me secure my dream house in the space of week!

5.00 /5

I have used Homes Partnerships a couple of times now to find tenants for my 2 bed maisonette.. They are easy to deal with being organized and efficient. Their credit vetting is thorough so hopefully ensuring good quality tenants! This time Adam was my main point of contact and he proved both personable & reliable.

5.00 /5

I am so happy/ excited with the experience I received from homes partnership Ltd (Adam).What I really love about them was they are so helpful they do things smoothly, quickly and nicely done; making sure you are happy with outcomes and everything else in such a professional way. Plus homes partnership ltd customer service is amazing!!! I felt so pleased by their team especially Adam, I will definitely go through the team again for houses in the future!!

Reply from agent

Dear Jordanna, Thank you for sharing your enthusiastic experience with Homes Partnership. I am thrilled to hear about your satisfaction and excitement with our services. It's fantastic to know that you found me and my team to be helpful, efficient, and dedicated to ensuring your happiness with the outcome. We take great pride in delivering professional, high-quality service, and we're pleased to hear that our customer service exceeded your expectations. We look forward to assisting you with any future housing needs, and we're here to provide the same level of excellence that you've experienced with us so far. Thank you for choosing Homes Partnership, and we appreciate your trust and support. Warm regards, Adam Charlton Managing Director

5.00 /5

We've used Homes Partnership for lettings both room lettings and whole property for some years now. Adam and team are brilliant, they never let us down, nothing is too much trouble. The places are let very quickly and they find great tenants. Would have no problem in recommending them.

Reply from agent

Hi Abi, Thank you so much for leaving us a review. Our job is so much easier when we have such wonderful clients! All the best with your new tenant and I cannot wait to work with you again the the future. Speak soon! Adam Charlton Director

5.00 /5

Paul and his team have been amazing when dealing with my home sale. They found me a buyer really quickly. Following the sale, Sarah has been excellent in guiding my sale through to exchange, keeping me updated and following up on my queries. The team are friendly, professional and nothing is too much trouble. I have always felt comfortable in my dealings with them.. I would highly recommend Homes Partnership.

Reply from agent

Dear Helen, Thank you for taking the time to share your wonderful experience with Paul and the team at Homes Partnership during the sale of your home. We greatly appreciate your positive feedback and recommendation. It's fantastic to hear that they found you a buyer quickly and that Sarah has been excellent in guiding your sale through to exchange while keeping you updated and addressing your queries. Our team takes great pride in being friendly, professional, and making sure nothing is too much trouble for our clients. Your comfort and satisfaction are of the utmost importance to us, and we are thrilled to have been able to provide you with a positive experience. Thank you for choosing Homes Partnership, and we look forward to serving you or anyone you may refer in the future. Warm regards, Adam Charlton Director Homes Partnership

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44 High Street, Crawley, RH10 1BW, UK

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