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Homes Partnership - Crawley

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The service we received from Homes Partnership was exceptional. Sarah, one of the managers, went above and beyond in helping us in a very difficult house sale due to the time we had acquiring probate. The house sale took on extra problems, but with Sarah's professional advice on contacting our MP to intervene on the excessive time probate was now taking (over a year!) the problem was resolved very quickly. I am sure if it wasn't for Homes Partnership and Sarah's dedication in helping us, we would still be waiting for probate! I cannot recommend enough Sarah and Homes Partnership for the professional, caring, and dedicated service they gave us.. they always went the extra mile at all times through the whole process. As I said, I cannot recommend them enough, they were absolutely brilliant!

Reply from agent

Dear Paul, Thank you so much for your fantastic review. We’re truly grateful you took the time to share your experience. We know how challenging and frustrating the probate delays must have been, and we’re so pleased that Sarah was able to support you through what was clearly a very difficult and prolonged process. She will be absolutely delighted to hear how much her advice and dedication meant to you, particularly in helping to move things forward when everything had stalled. Providing a professional, caring and proactive service is exactly what we strive for, so it’s incredibly rewarding to hear that Sarah and the team were able to make such a positive difference and help bring your sale to a successful conclusion. Thank you again for your kind recommendation – it really does mean a great deal to us. Kind Regards Adam Charlton Director

5.00 /5

As a tenant in one of the properties managed by Homes Partnership, I’ve had a great experience with their service. Connie, in particular, has been incredibly helpful, responsive, and supportive throughout. Any issues we’ve had were addressed promptly and efficiently. Highly recommend!

Reply from agent

Dear Swaminathan, Thank you very much for your kind review. We’re so pleased to hear that you’ve had a great experience as a tenant with Homes Partnership. It’s fantastic to hear your positive feedback about Connie – she will be delighted to know that her helpful, responsive and supportive approach has made a difference. Ensuring any issues are dealt with promptly and efficiently is something we pride ourselves on. Thank you again for your recommendation, it really means a lot to us. Best wishes, Adam Charlton Director

5.00 /5

I have been involved with Homes partnership for 7 years. I can honestly say they are the best Housing Agents by far, and I’ve had dealings with a few others and these win hands down. They are so caring, towards their clients and nothing is too much trouble, they are extremely helpful in any way they can be. The girls in the office are amazing, Annalise in particular who was so helpful to me, coming to my house over the weekend to sort my boiler out, love her. I would definitely recommend them.

Reply from agent

Thank you so much, Lorraine, for your incredibly kind words and for your continued support over the past 7 years – it really does mean a lot to us. We’re absolutely delighted to hear that your experience with Homes Partnership has stood out compared to others you’ve dealt with. Providing a caring, responsive and supportive service is exactly what we strive for, so it’s wonderful to know that’s come across. Annalise will be especially pleased to read your comments – she truly goes above and beyond for our clients, and your mention of her weekend visit speaks volumes. We’re very lucky to have her as part of the team. Thank you again for your recommendation, Lorraine – it’s greatly appreciated. Adam Charlton Managing Director, Homes Partnership

5.00 /5

You only need HP in your life! Don't waste time looking elsewhere. Renting, buying or selling HP is the place to go. I've experienced it all. Amazing people, hard working, fantastic communication and great at thier jobs. 10/10. Thank you all.xx

Reply from agent

Thank you so much for such an amazing review, Kayleigh — this really made us smile! It means a lot to hear that you’ve trusted us across renting, buying and selling, and that we’ve delivered for you each time. Your kind words about the team, our communication and how hard everyone works are hugely appreciated. Thank you again for your continued support — it genuinely means the world to us. We'll miss you both! Best wishes, The Homes Partnership Team

5.00 /5

Homes Partnership were excellent at managing my tenancy for the past 7 years. Quick responses to emails, prompt resolution of issues and a great communication interface with the landlady. Specifically, I would highly recommend Annalise Speller who managed my tenancy for her diligence, professionalism, proactive approach, attention to detail and warmth throughout my tenancy! She was the perfect bridge between the landlady and I and any tradesperson, endeavouring to always maintain a perfect line of communication for all parties. She is definitely a great asset to the lettings team and ambassador for Homes partnership!

Reply from agent

Thank you so much for your kind words, Ify — and for being with us over the past 7 years, it’s been a real pleasure to look after your tenancy. I’m delighted to hear that you felt well supported throughout, particularly in terms of communication and how any issues were handled. That’s exactly what we strive for, so it’s great to know it made a difference to your experience. Annalise will be especially pleased to read your feedback. She puts a huge amount of care into what she does, and your comments about her diligence, professionalism and approach will mean a lot — I completely agree she’s a fantastic asset to the team. Thank you again for your recommendation and all the very best for the future. Best wishes, Adam Charlton Managing Director Homes Partnership

5.00 /5

Annalise and the team at Homes Partnership have done a fantastic job managing my property for many years now , great customer service, super reactive when dealing with my tenants questions and also very proactive in keeping me up to date with all the latest landlord info / legislation. They do a very professional job and take any stress out of the equation for me, really appreciate all their hard work :)

Reply from agent

Thank you so much for your kind words, Susan — and for your continued trust in us over the years, it genuinely means a lot. I’m really pleased to hear that Annalise and the team have been able to provide the level of service and support you need. We place a big emphasis on keeping our landlords well-informed, compliant, and as stress-free as possible, so it’s great to know that’s been your experience. I’ll make sure your feedback is shared with Annalise and the wider team — they’ll really appreciate it. Thanks again for your ongoing support. Best wishes, Adam Charlton Managing Director Homes Partnership

5.00 /5

Wonderful experience and we are extremely happy with the services. Harvey was super friendly and polite and professional and he gave me a good vibe so I would like to thank him.

Reply from agent

Thank you for your kind words, Costin — we really appreciate you taking the time to leave a review. We’re so pleased to hear you had such a wonderful experience with us. Harvey will be delighted to read your feedback — he always aims to make a great impression, so it’s fantastic to know he gave you that confidence from the start. Thanks again for choosing Homes Partnership, and if we can help with anything in the future, just let us know. Best wishes, The Homes Partnership Team

5.00 /5

I had a fantastic experience working with Paul Callaway, Head of Appraisals at Homes Partnership. He was incredibly helpful from start to finish, making the whole process feel easy and stress-free. Everything was handled quickly and efficiently, and his professionalism really stood out. If you’re looking for a smooth, straightforward experience, I’d highly recommend Paul!

Reply from agent

Thank you so much for your lovely review, Slav — it really means a lot. We’re so pleased to hear how positive your experience was with Paul. He’s incredibly dedicated to making things as smooth and stress-free as possible, so it’s great to know that came through and that everything was handled efficiently for you. We really appreciate your recommendation and your kind words about his professionalism — I’ll be sure to pass this on to him when I see him tomorrow. If there’s ever anything else we can help with, please don’t hesitate to get in touch. Best wishes, Adam Charlton Director

5.00 /5

We had an excellent experience working with Homes Partnership staff and especially with Sarah Evans while purchasing our home. From the very beginning all the way through to completion, she was incredibly supportive, professional, and proactive. Buying a property can often be stressful, but Sarah and the HP Staff made the entire process feel much smoother. She did a fantastic job acting as the bridge between us as buyers and the seller, ensuring communication was always clear and timely. Whenever questions or issues came up, she was quick to respond and always kept everyone informed, which really helped keep the process moving forward. What stood out most was her dedication and genuine care. She consistently went the extra mile to make sure things stayed on track and that both sides felt comfortable and informed at every stage. It really felt like she was invested in helping us reach a positive outcome. Thanks to Sarah’s hard work, patience, and professionalism, the whole journey from start to finish was a very positive experience for us. We’re incredibly grateful for her support and would highly recommend her to anyone looking to buy or sell a property. Way to go Team. Many Thanks

Reply from agent

Dear Joaquin, Thank you so much for taking the time to leave such a thoughtful review. We’re absolutely delighted to hear that you had such a positive experience purchasing your home with Homes Partnership. Sarah will be especially pleased to read your kind comments. She works incredibly hard to support our buyers and sellers throughout the process, so it’s wonderful to hear that her communication, professionalism and dedication helped make your journey smoother and less stressful. Buying a home can certainly be a complex process, and we’re really pleased that Sarah and the wider Homes Partnership team were able to keep everything moving and ensure you felt supported and informed at every stage. Thank you again for your recommendation and for choosing Homes Partnership. We wish you every happiness in your new home. Best wishes, Homes Partnership

5.00 /5

I've been with Homes Partnership as a customer for nearly 10 years and couldn't be happier with the service I get. Annalise is a delight to deal with and takesthe pain out of any maintenance issues.

Reply from agent

Dear Mat, Thank you so much for your kind words and for being a valued customer of Homes Partnership for nearly 10 years – we really do appreciate your loyalty. It’s wonderful to hear how happy you’ve been with the service over the years, and we’ll be sure to pass your lovely feedback on to Annalise. She’ll be delighted to know that her help with maintenance issues has made things easier for you. Thank you again for taking the time to leave a review. Best wishes, Homes Partnership

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44 High Street, Crawley, RH10 1BW, UK, RH10

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