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Homes Partnership - Crawley

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Homes partnership are absolutely incredible!!!! From the first meeting with Paul, who made me feel completely at ease…. To meeting Joseph who did the majority of the viewings, and actually sold my property and then Sarah, who liaised between everybody involved in the sale and kept me sane! The people at this company aren’t just estate agents, they are people that make you feel at ease the whole way through the Process. Sarah had a numerous amount of calls from us, and was chirpy and professional on every single one. There were a few hiccups along the way, but the whole time Sarah made the whole process completely stressfree and manageable. If I could give this company 20 stars, I would!!! Thank you so much, homes partnership!! I would highly recommend homes for either selling or buying your new home! I would not hesitate to use them again and will be recommending them to everybody! Thanks again, Dave Edwards.

Reply from agent

Dear Dave, Thank you so much for taking the time to share your experience with Homes Partnership! We are thrilled to hear that Paul, Joseph, and Sarah made your journey through selling your property an incredible one. We take great pride in providing a service that goes beyond the traditional role of estate agents. Paul, Joseph, and Sarah are indeed remarkable individuals who are dedicated to making the process as smooth and stress-free as possible for our clients. It's fantastic to hear that Sarah's professionalism and cheerfulness shone through in every interaction. We understand that selling a property can have its challenges, but we're delighted that Sarah was able to navigate these with you, keeping everything manageable and stress-free. She really is a one-off! Your kind words mean the world to us, and we are truly grateful for your recommendation. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We wish you all the best in for the future. Warm regards, Adam Charlton Director Homes Partnership

5.00 /5

Great service from the letting and sales team. Paul & Kira are extremely knowledgeable and helpful in all aspects of the property process. I would definitely use them again.

Reply from agent

Hi Jane, Thank you very much for your kind words and more importantly, your past business! We are glad the sale is completed but at the same time, we are sad you will no longer be a landlord of ours! We wish you all the best for the future and hope our paths cross at some point in the future. Kind Regards Adam Director

5.00 /5

I have had the pleasure to be supported by Home Partnership - and the ever-helpful and knowledgable Paul - over a couple of moves and find them to be wonderful, honest and professional people. It's a great company to work with and genuinely feel their support at every stage of the process. From end-to-end you're in great care and I wouldn't recommend any other company in the area.

Reply from agent

Dear James, Thank you so much for your kind words - it really means a lot to us, and in particular, Paul. We are always here for you in the future, should you ever need any property-related assistance. We all wish you the best for the future. Kind Regards Adam Charlton Director

5.00 /5

Excellent service, from the start to the end. Atlanta is a wonderful person, and she helped me with all the steps. All the team is great. They know what they are doing, and they work professionally and are ready to help you. Definitely, i will recommend it to everyone. In the future, they will be my first choice when i will be looking for a new place. Thank you. George

Reply from agent

Dear George, Thank you so much for taking the time to share your wonderful experience with Homes Partnership. We are thrilled to hear that you had an excellent service journey from start to finish. Atlanta and the entire team are dedicated to providing top-notch assistance every step of the way, and it's fantastic to know that their professionalism and readiness to help made a positive impact on your experience. We truly appreciate your recommendation and are honoured to be your first choice for your future property needs. Should you ever need assistance again or if you know anyone in search of a new place, please do not hesitate to reach out or refer them to us. Thank you once again for choosing Homes Partnership. We wish you all the best in your new home! Warm regards, Adam Charlton Homes Partnership

5.00 /5

Paul, Sarah and the team were brilliant in helping us purchase our first home! Throughout the process they were nothing but professional and friendly. They were great at keeping us informed and answering any questions we had. We can't thank HP enough and would definitely recommend them!

Reply from agent

Dear Billy, Thank you so much for your kind words! It was certainly a transaction that took a little longer than we all hoped for but we got you moved into your new home, that's what is important! You were an absolute pleasure to deal with and we hope that one day, we'll work together again should you need any property help in the future! As always, we will always be here if you need us. All the best! Kind Regards Adam Charlton Director

5.00 /5

Really nice experience. Very friendly staff and most-importantly, they gave priority to my situation and everything was done urgently. Thanks!

Reply from agent

Dear Ayush, Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a really nice experience with our team at Homes Partnership. Providing excellent customer service and prioritising our clients' needs is always our top priority, and we're glad to hear that we were able to assist you urgently. If you ever need any further assistance, please don't hesitate to reach out. Warm regards, Adam Charlton Director

5.00 /5

The team was amazing, helping with everything and making sure the property was in a very good state. Always answered the calls and replied my emails.

Reply from agent

Dear Marcelle, Thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that our team was able to assist you with everything and ensure the property was in a very good condition. Providing excellent customer service, including promptly answering calls and emails, is something we prioritise here at Homes Partnership. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Best regards, Adam Charlton Homes Partnership Team

5.00 /5

Fantastic service from start to finish, they are organized and efficient. Paul and Sarah was professional and also kept us informed and supported us through the whole process. We highly recommend Homes Partnership

Reply from agent

Dear Rebecca, Thank you so much for taking the time to share your positive experience with Homes Partnership. We are thrilled to hear that you found our service to be fantastic from start to finish. At Homes Partnership, we take pride in being organised and efficient, and it's truly rewarding to know that our efforts have resonated with you. We are delighted that both Paul and Sarah were able to provide you with professional assistance and kept you informed throughout the entire process. Providing support to our clients is a top priority, and we are pleased to have met your expectations in this regard. Your recommendation means a lot to us, and we sincerely appreciate your trust in Homes Partnership. If there's anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out. Thank you once again for choosing Homes Partnership, and we look forward to serving you in the future. Best regards, Adam Charlton Director

5.00 /5

I have a lot of history with Homes Partnership. I bought my first home in the early noughties through them. My second too in 2007. And an investment flat. I also used them as the lettings managers of my properties when we moved abroad and had confidence my investments were well looked after. I have just sold two properties through them too. In my experience the company is very well run. They're friendly and efficient too. I've never had a bad experience because of them, and any non optimum situations have been very quickly dealt with. The most valuable thing for me though, is that they're on the ball. I can't remember a time where the ball has been dropped, and this serves to demonstrate how well the managers of each department value their staff and customers. This is one of those all too rare times where a company deserves five stars for service. I can't recommend them enough.

Reply from agent

Dear Giles, How can I follow that??!! Thank you sincerely for your extensive and glowing review of your experiences with Homes Partnership. We are deeply honoured to have played a significant role in various stages of your property journey, from the purchase of your first home to the recent sale of two properties. It has always been an absolute pleasure working for you and your family. It's just a little sad we'll speak less now going forward! I know life has been a bit turbulent over the last few years; it's comforting knowing that we were able to provide a consistent level of care for your properties over that time. Thank you once again for choosing Homes Partnership, and we look forward to working with you in any way in the future! All the best! Adam Charlton Director

5.00 /5

Fantastic service from start to finish. What a great bunch to deal with. Paul came to do the initial appointments and get the house on the market. Absolutely pleasure to deal with, top bloke! Our house sold in rapid time, 4 days! Guess it was a good time in the market for our house. We were really pleased with the offer we received and snapped it up to begin the process. I think we were matched with our buyers really well. I think we were both equally as organised which I am sure helped things go as well as they did. Sarah was great at keeping our communication lines open, updating us when possible and working out avenues I could work on too when things stalled to keep pushing things along. Joseph gets a shout out too for stepping in and dealing with a couple of frantic panicked phone calls from me when Sarah wasn't around. And thanks to Adam too, he answers quite a few of my weird and wonderful questions too. A great team to deal with. The next time we sell (hopefully not for a long time) HP will be the only agents we contact. I wouldn't dream of working with anyone else. Thanks all!

Reply from agent

Dear Jess, Thank you for taking the time to share your fantastic experience with Homes Partnership. We are overjoyed to receive such positive feedback and are thrilled that you had a great journey with us. It's wonderful to hear that Paul, who initiated the process by getting your house on the market, left such a positive impression. We are proud to have him on our team (most of the time ;-) ). We appreciate your acknowledgment of Sarah's excellent communication and proactive approach, ensuring that you were updated and informed throughout the entire process. It's always our goal to maintain open lines of communication and make the selling experience as seamless as possible. A special shout-out to Joseph for stepping in during moments of urgency, and even I got a mention for handling your questions too! Your kind words about our team being the only agents you would contact for future sales mean a lot to us. We value your trust and look forward to assisting you whenever the need arises. Thank you once again for choosing Homes Partnership. We wish you all the best for the future! Kind regards Adam Charlton Director

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44 High Street, Crawley, RH10 1BW, UK, RH10

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