I am a landlord and have used several agents over the years. I actually stopped using Paynes but had such bad experiences with other agents that I have now come back and both Natalie and John have not skipped a beat. I can’t praise them enough.

I have used Payne Associates for many years to let and manage properties. They always provide a first class service. Highly recommended.

We sold and bought a house through Paynes. Listing our property was seemless and no hassle at all. Richard and his team where brilliant from the get go. Few ups and downs, but buying a house is never simple. Overall the experience with paynes was excellent and we bought are forever home. Thanks to Paynes and all the team.

Payne's have handled two sales for me during the pandemic and have always been professional, polite, communicative, responsive and got the job done. From the valuation to completion, they have always been complete professionals and maintained very high standards in the face of a challenging time. Would highly recommend both the Earlsdon and Walsgrave offices. Additionally, they sold a third property for me this year (2021). Once again, the sale was handled very professionally and swiftly. After 10 years of working in property I can honestly say that Paynes are the best agent I have worked with. There is no other agent in the Coventry area that I would recommend working with. Usually I have to edit details, chase agents and stay on top of things every step of the way whereas Paynes make a huge effort to do their job efficiently and to a high standard. I can actually stand back and trust them to get on and do everything that is required of them! Particular mention goes out to Sophie and Sinead at the Walsgrave office - fantastic members of the team!PositiveResponsiveness, Quality, Professionalism

I've been using this company to let my property for many, many years now. They have always found great tenants for me and it has been a very easy, hassle free process. The marketing of my property has been excellent on the very few occasions it has become available to re-let to new tenants. First rate friendly and professional team.

We recently moved from Glasgow to a new house in Coventry with Payne Associates. The service we received was amazing and staff is responsive and helpful. I would like to say big thank you to Mia Adams at Payne associates was answering for all of my queries promptly. Thank you. Krishna

As a former lettings negotiator I knew exactly the right type of lettings agent I needed for our property in Coventry. Payne Associates proved the right choice, particularly as an independent firm, very professional, proactive and knowledgeable finding the most suitable tenant within a few days who we know will look after our property. Special thanks to John, Josh and the whole team for your help and for going the extra mile.

We found John Payne letting dept to be very professional, efficient and reliable. The staff are very knowledgeable and friendly in the way they deal with any problems or information that you require. We can recommend if you are looking for an agent to act on your behalf with letting your property.

Leah and John were superb and very easy to deal with when buying my flay. Always contactable, and always keeping me updated. Could not fault them in any way! Will be using Payne Associates in future. 3 years later, I have used them to sell said flat and again received a great service. Everything with Payne's was smooth and simple, and Richard gave me great advice - if only solicitors could be the same!

Payne Associates not only provided my mother with an excellent service as a letting agent for over a decade but they were also instrumental in selling the family home to Coventry City Council. Clear communications throughout the sales process was excellent! Payne Associates definately work on behalf of the seller with accurate/realistic valuations and do their very best to get you the highest offer. I would recommend them highly and would like to thank the whole Coventry team for their support to my late mother as a highly trusted Letting Agency and in them finding a buyer for the family home which my mother would have been extremely proud of.