I recently purchased a buy-to-let apartment which I passed over to Olga Reynolds at Paynes Associates to manage, i.e. advertise and find a suitable tenant. I would like to take this opportunity to express my gratitude for the professional and immaculate service I have received from Olga, located at the City Centre Office. The property is now let! The hand-over to the tenant was a smooth and a painless experience. Olga was extremely helpful and prompt with all responses. 10 out of 10 for Customer Service. Olga and wider Paynes’ business comes with my highest recommendation. Thank you!