We are landlords for a number of properties which Payne Associates manage on our behalf. We have always found them most reliable, efficient and friendly to deal with. A Professional business that I would highly recommend.

Jake has been with me every step of the way in this new process of being a tenant and understood my worries and concerns about renting for the first time. He not only answered all my questions very quickly and professionally but he held my hand if yiu like and ensured all went smoothly and has kept in touch to make sure Im ok. Danielle has also been brilliant and sorted out a little problem straight away that I had with the cooker. Great team at Payne and I would highly recommend them...Thank you Jake and Danielle..Im very happy in my new flat x

Good all round letting agents. Always contactable (rare these days of messages and background music) keep me up to scratch about what's going on. Tenants so far have been well behaved and arrears free. Nice to have the security they offer, of guaranteed payments. I have always let my own properties before signing with Payne's...I think this a better way to do it...Peter Carr, Landlord

It's been a pleasure being tenants of Payne so far. From the application form to moving in, communication was perfect, any queries or questions were answered promptly. Olga was amazing! responded to every email. I would highly recommend.

I recently purchased a buy-to-let apartment which I passed over to Olga Reynolds at Paynes Associates to manage, i.e. advertise and find a suitable tenant. I would like to take this opportunity to express my gratitude for the professional and immaculate service I have received from Olga, located at the City Centre Office. The property is now let! The hand-over to the tenant was a smooth and a painless experience. Olga was extremely helpful and prompt with all responses. 10 out of 10 for Customer Service. Olga and wider Paynes’ business comes with my highest recommendation. Thank you!

Daniel and the team at Payne Associates were brilliant from start to finish. A viewing was promptly arranged and within an hour of us putting in an application on a Saturday Daniel was back in touch to arrange deposits. Prompt service was something we found to be lacking from other agents in Coventry so we were pleasantly surprised when we had a move in date within a week. Daniel is always quick to reply with any queries and Angela has been extremely helpful with sorting out our accounts. Thank you all for your help in finding our home!

Paynes have been so polite, efficient and professional right from our viewing and always there for support regarding our Tenancy. We are very happily settled into our new home and very glad we chose to go through Paynes. The staff, company morale and professional attitude are a fantastic standard to go by. Thanks for all your help guys! Jake and Sarah.

Very efficient service. Great communication. Generated lots of viewings and several offers.

Very friendly, helpful and always there if you need any assistance, special thank you to John, Tom and Leah who in all times with me from start to completion day selling our house and being a second time buyer. You all made my family happy in our new home

Payne's have been extremely helpful throughout the sale, would strongly recommend