Fantastic service from start to finish. All made possible with the help of 'star' sales negotiator Paige Williams who diligently led me through the process. Her professionalism and customer service is second to non. Well done Paige !! Thanks also to Richard and Sinead. I will highly recommend this company to work with. Many thanks.PositiveProfessionalism

I appointed Payne right at the start of the original lockdown so they weren't able to do anything for a few months. They were quick to respond to my enquiry. When things eased and we were able to more actively market, they found me a buyer pretty quickly. I originally dealt with Leah and then Paige, who I must say was absolutely great. I'm an investor landlord and have dealt with numerous agents, but she's amongst the best. She was very thorough, kept on top of things and kept me fully informed on progress which I really appreciated. Some might say she was just doing her job, but many agents are far too passive but she was proactive, always helpful and responsive. I would certainly recommend Payne and particularly Paige.PositiveResponsiveness, Professionalism

We rented a house through Payne Associates and we are really happy with the service. Matthew has been very helpful and everything was handled with the utmost professionalism and efficiency. I highly recommend this estate agency.PositiveResponsiveness, Quality, Professionalism, Value

As my letting agent for the last five years, Paynes have always offered excellent service. For each new let, they have always been in contact with me throughout the search process and always kept me really well informed. During each lease , they have dealt with issues promptly and efficiently. Their tradespeople are reliable and professional. Since the beginning everything has been a seamless transition and I would highly recommend them to anyone with property to let in Coventry. .PositiveResponsiveness, Professionalism, Value

We recently moved from our apartment to a new house with Payne Associates. The service we received was amazing; we haven’t moved often before so we had lots of questions and needed quite a bit of help! Matthew at Payne Associates was brilliant and so helpful - he constantly kept us updated with the process / progress - no question was too small and we were able to feel confident in the move at all times. We cannot thank him enough for all of his help!! We would recommend Payne’s for anyone who is looking for an estate agent - we couldn’t have asked for more!PositiveResponsiveness, Quality, Professionalism