We’re very sorry to hear about your experience, and we genuinely appreciate your feedback. We take all concerns seriously, especially regarding health and safety, cleanliness, and customer support. It’s disappointing to hear that we didn’t meet your expectations, and we’d like to address this matter as quickly as possible. Please feel free to contact us directly so we can discuss your situation further and work towards a resolution. We always strive to provide the best service, and your feedback will help us improve.