Dear Daniel We are concerned to read your comments but have not been able to identify you as one of our tenants. If you can let me know by email to d.little@payne-cov.com or telephone my direct line 024 7622 2022 option 405 which property you occupy we will look into your concerns and respond as the rating you have applied is contrary to the very many 5 star reviews that we have received. Daniel Little Dear Daniel, further to our response to your google review we have yet to receive any further form of communication. As we do not have any record of which property you occupy we have alerted Google and flagged this as mistakenly posted against our company. Daniel Little