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John Payne Estate Agents - Coventry City Centre Office (Sales)

A selection of reviews/testimonials by highest rating
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1.00 /5

We vacated property 5 weeks ago. Since than we are waiting for our deposit. We have not heard from the Payne people since 30th April. Last week we called three times, were promised someone will call back with the information about the deposit and ... nothing. Today we called and wanted to talk to the manager- busy. We were told manager will call back. Again, no call back. Thank you for your quick response. It is a pity though that it takes bad review to get one...

Reply from agent

Having looked into this I find that the delay has been caused because you left the house full of furniture that you were giving to the new tenants. The deposit could not be released until they took over, which they have done this week, in case the landlord had to pay for it to be cleared. You had been made aware of this situation. The deposit will now be transferred to your bank on Monday. I hope this explains the legitimate reason for the delay.

Contact details
Sales Phone:

024 7650 3070

Sales Email:

sales@payne-cov.com

Lettings Phone:

024 7650 3070

Lettings Email:

sales@payne-cov.com

Opening hours

Unknown

Address

23 Warwick Row, Coventry, CV1 1EY, UK, CV1

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