Belvoir's maintenance team contracted Jack from Davis Maintenance Services to repair the toilet cistern at my property in Coventry. Work was carried out and a bill submitted. The cost was way above expectation. Checked the rate online plus with another plumber - Jack's cost was 90% higher than the going rate, when quiered it was reduced approx 15%. I contacted Jack direct to discuss, he confirmed he would refund £40. Never arrived!! Be careful!