Prompt responses and helpful throughout the process - especially toward the end of the process when a lot of work had to be done to find the current tenants a new place to move to, which as I understand it a lot of work was done behind the scenes and only resulted in a very short delay. The initial viewing with Adam was good, after which Michael handled most of the process, but all of the team that we interacted with at Benjamin Stevens were very helpful. Erison, who handled our mortagage application was very helpful as well. Wouldn't hesitate to recommend them to others.