Really upset and disappointed by our experience buying through Move Revolution Crawley. It took two days for our offer to be passed to the seller at the beginning and we didn’t have any response or update for a week- we were chasing them and were about to offer on another property. Once the offer was accepted a sales progression person was assigned to us who contacted almost daily to ask when we would be exchanging- it felt quite aggressive and harassing, we asked on two occasions for the daily emails and calls to stop as there were delays due to Covid, lockdown and Christmas. This just felt unprofessional. We sent them the results from our survey highlighting lots of repairs to share with the seller- we then received an unedited emotional and rude email forwarded by the agent from the seller suggesting we find a new build property and saying the price had already been reduced (our valuation was bang on what we offered so the agents were at fault for inflating the price - not us!). This left a really bad taste - that email never should have been seen by us especially with so many comparable properties on the market. This very nearly cost the agent and the seller this sale. Very upsetting and disappointing experience, I wouldn’t recommend or use Move Revolution to buy or sell in future.NegativeResponsiveness, Professionalism
Unit 9 Borers Yard, Borers Arms Road, Copthorne, West Sussex, RH10 3LH, South East, UK, RH10
Website:
http://www.moverevolution.com/At Move Revolution, we know that buying or selling a home is about more than just property—it’s about people and moments that matter. Our team lives and breathes our core values: Trust, Service, Expertise, Passion, and Impact. These aren’t just words—they guide how we treat every client, every day. Here’s what you can expect when you work with us: Move Revolution has earned over 1,000 five-star reviews and maintains an exceptional 4.9/5 star rating across multiple platforms, reflecting our unwavering commitment to outstanding client service. *Exceptional Client Satisfaction: We consistently deliver an outstanding experience, supported by thousands of glowing reviews and a 4.9/5 overall rating. *Trust & Expertise: As an employee-owned business, every member of our team is personally invested in providing honest, expert advice tailored to your needs. *Extended Availability: We offer flexible viewing times from 8am to 8pm, seven days a week, to fit your schedule perfectly. *Comprehensive Services: From dedicated sales progression to in-house professional photography and a top-tier marketing team, we manage every detail seamlessly. *Exceptional Marketing: Our in-house marketing experts use stunning photography and innovative strategies to showcase your property at its very best. Leading our East Grinstead office, covering East Grinstead, Lingfield, Crawley, and all the surrounding villages, is Dan Harvey, Area Sales Manager. Dan combines experience, enthusiasm, and genuine care to ensure every client feels supported and confident. Dan says, “Helping people find their perfect home or achieve the best sale is more than a job—it’s a privilege. I’m proud to lead a team that shares this passion and works tirelessly to make every client’s experience exceptional.” Ready to take the next step? Contact us today to book your free, no-obligation valuation. Let Move Revolution guide you through a smooth, successful, and truly personal property journey.
Area Sales Manager
Sales Negotiator & Partner