Only positive experiences with the JW Wood Team so far. Olivia was extremely helpful during the process of finding my new place and responded quickly to all my questions and requests. When it comes to buying a place which you can call Home for a long time - if not for the rest of your life - you really want to be in good hands.

Thanks to Adele and Olivia for their help in selling my parents home very quickly. They carried out 12 viewings over the space of 3 days and we had 7 offers, 3 in excess of the asking price. Amazing result for our family, great communication from the start. We’d thoroughly recommend JW Wood to sell your house.

The experience from start to end was fantastic. In particular I would like to say how professional and understanding Alex was during the valuation and sign up. In addition Olivia was fantastic providing regular and informative feedback. In fact all of the ladies in the office were fantastic! Finally Gillian was brilliant as part of the aftercare. She did a fantastic job of negotiating between 2x solicitors, buyer and seller. Again she kept in regular contact and pushed constantly to get a timely completion. All in all I would highly recommend JW Wood and would not hesitate to use them again. Thanks to all the team from one happy customer 😊

Gill from the sales department was a great help keeping us informed on a weekly basis. The whole team at woods were very helpful and i would recommend them to anyone thanks PaulPositiveResponsiveness, Professionalism

Great good old British service of the highest quality. Thanks to Alex for his professionalism in marketing the the property and Adele for keeping me up to date with the sale truly amazing.PositiveResponsiveness, Quality, Professionalism, Value

The team were excellent guiding us through the whole process from valuation to sale. I cannot speak more highly of their professional expertise and would not hesitate in recommending this estate agents. Sound knowledge of the local market combined with excellent customer service and attention to detail meant I felt confident with the advice and guidance supplied. The fees are very competitive and it is clear from the quality of their service why this estate agent, in my opinion, is the best in the local area.PositiveResponsiveness, Quality, Professionalism, Value

My parter and I have dealt with both Adele and Olivia at this branch and have found them both to be lovely. Very professional, friendly and on the ball. They have been quick to get back to us and arranged viewings for us on several properties. We are now purchasing one of those properties and are so impressed with the service so far, we are now using JW Wood conveyancing for our purchase.PositiveResponsiveness, Professionalism

After a bad experience with 2 previous estate agents, I decided to use JW Wood. Very pleased with the service that they provided, they far excelled the other agents I had used. Very professional and kept me informed throughout the whole process. I will use them again in the future and would recommend them to anyone selling their home if they would like to use a competent estate agent. Samantha went above and beyond, chasing up the many issues from lower down the chain. Very friendly and professional.PositiveProfessionalism

We recently moved house with JW Wood handling both our sale and purchase, and would have no hesitation using them again. Everyone who helped us during the process was professional and great at their job, but at the same time very friendly and down-to-earth with a genuine desire to help things to progress as quickly and smoothly as possible. Pricing was reasonable and comparable with other agents - and excellent value for the service received. On the sale side, Alex took some great photos despite a dreary day and provided helpful advice on the valuation, which was in line with our expectations. Dell, Olivia and Clare at the Consett office provided extremely prompt updates and valuable advice during the selling process. Because of interested buyers already on JWW's books, we had viewings lined up even before the property went live online. On our purchase there were several unexpected technical issues that had to be resolved during the conveyancing process and this took some time (through no fault of JWW). Louise did a superb job of keeping everyone in the chain informed of the latest situation while helping to chase solicitors and facilitating communication to speed things along, all with a very friendly yet professional approach. If it wasn't for her responsiveness and enthusiasm to see progress, it would have taken even longer than it did. Sometimes glowing online reviews are hard to trust, but please be assured that this one is genuine. Thank you to the whole team at JW Wood for making what turned out to be quite a long and complex process as smooth and pleasant as it could have been.PositiveResponsiveness, Professionalism

J W Wood have been a pleasure to work with during the purchase of our dream home. Olivia was polite, efficient and very approachable. She kept us informed every step of the way and ensured that our queries were dealt with quickly and stress free. She liased between us and the seller which took alot of hassle out of the process of buying and meant that we were able to have our offer accepted quickly and enjoy the process of being first time buyers. We would recommend J W Wood to anyone. Thank you for making the process of 'getting on the property ladder' so stress free and easy!PositiveResponsiveness, Professionalism