Firstly I have never used this Estate Agent before, however they came highly recommended by a friend of my Dad. In simple terms if there was a 6th star then I would have given them that. From the very beginning they have been ultra professional in everything they have done. The process and the communications have been prompt and user friendly as everything was made clear and my understanding was checked at every stage. The ladies in the office are very polite, helpful and efficient and are a credit to the organisation however I must make a special mention of Adele. This lady is the person whom I have dealt with the most and she deserves to be recognised. She went above and beyond the normal protocols when dealing with me and was patient in giving me time to make the necessary decisions. She explained every stage and kept me up to date on the activity which I really appreciate, thank you Adele. The whole process from beginning to end has been so easy and I cannot thank and praise them all enough. From the lady who completed the photography to a very high standard, to quick placement onto the website, the advice on a realistic asking price, to the offer of support with Mortgages and Legal Services, in my opinion you simply cannot go wrong. While I have no experience of using them for property management, if they have the same people involved with the same standards I do not see there being any issues in this area either. I highly recommend this Estate Agent to anyone thinking of selling a property.