We recently moved house with JW Wood handling both our sale and purchase, and would have no hesitation using them again. Everyone who helped us during the process was professional and great at their job, but at the same time very friendly and down-to-earth with a genuine desire to help things to progress as quickly and smoothly as possible. Pricing was reasonable and comparable with other agents - and excellent value for the service received. On the sale side, Alex took some great photos despite a dreary day and provided helpful advice on the valuation, which was in line with our expectations. Dell, Olivia and Clare at the Consett office provided extremely prompt updates and valuable advice during the selling process. Because of interested buyers already on JWW's books, we had viewings lined up even before the property went live online. On our purchase there were several unexpected technical issues that had to be resolved during the conveyancing process and this took some time (through no fault of JWW). Louise did a superb job of keeping everyone in the chain informed of the latest situation while helping to chase solicitors and facilitating communication to speed things along, all with a very friendly yet professional approach. If it wasn't for her responsiveness and enthusiasm to see progress, it would have taken even longer than it did. Sometimes glowing online reviews are hard to trust, but please be assured that this one is genuine. Thank you to the whole team at JW Wood for making what turned out to be quite a long and complex process as smooth and pleasant as it could have been.PositiveResponsiveness, Professionalism