If I could put 0 stars I would. Absolutely outrageous experience and I haven’t even been to view a property yet. As someone who used to work in the lettings industry, and used the same referencing agency as Martin & Co I know exactly what the requirements to pass referencing are. My partner called their office to book a viewing, to be told we cannot view because there is no parking and we have a car. Now I can understand the reasons behind this decision, as it would be a waste of time, HOWEVER, they didn’t give her a chance to explain we already had parking and told her to “come back when we had sorted it”. I then called the office, to then find out it was actually because they had decided we didn’t meet their affordability criteria, 30 times the rent as per homelet, so £21,750 per year. My partner has earned well above this already this year and it isn’t even the end of the tax year! I spoke with a lady called Corrine, who made me feel extremely patronised, and was just down right rude, not even an inch of sales in her voice and she works in a sales office, laughable really. Both my partner and I felt like we were brushed aside because they have their sights set on a more “ideal” tenant. No wonder they are absolutely nowhere near their close competition in the market. Terrible terrible terrible.