Would definitely NOT recommend Belvoir to anyone...ever! I was a tenant with them for just over a year and completely agree with all the bad reviews on here. Very very rude staff, always unhelpful and speak down to you. Constant inspections from, again, rude employees. Constant condesending letters and accusations, hidden charges. When we gave our notice to move out we kept having people turn up at the door to view the place, arranged by belvoir but without our consent and without even informing us...not what you want to wake up to when youre hungover and enjoying your lay in first thing on a sunday morning! Poor communication and take agggggggeess to reply to you, if they ever do. Very unprofessional in every way. Accused us of loads of damages and cleaning when we moved out, and provided poor quality, blurry, edited images when we asked for proof...and extortionate charges for the most ridiculous things. i.e. £180 to clean dust off of window sills?! finger prints on the light switches?! Impossible to get your deposit back from! Oh and whenever you do need work done they'll send complete cowboys who have no idea what theyre doing and expect you to let them in your house unsupervised! Frankly the worst agents ever and I will never use again.
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1 Montrose House, Eld Lane, Colchester, CO1 1LS, UK