"Appalling. I rented my house..."

Appalling. I rented my house out through Belvoir on a Belvoir contract. The tenant was the owner of the franchise, Julie Davis. I thought I was in safe hands and never for a moment imagined I would have any problems however Julie Davis does not pay her own rent. How can she legally be allowed to own and manage the lettings agency and yet breach her own contract and not to pay her rent? Disgusted.