We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Belvoir - Colchester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Worst company to deal with. Stay well away if you do go with them then make sure everything is checked with a fine tooth comb as they will try to screw you for something. Even emailing the CEO whom of which used to work for the Property Ombudsman does not even want to reply to you when expressing dissatisfaction. Made numerous complaints for it to be not taken seriously. Fully money orientated company that does not care for their tenants and only cares on the financial aspect. Living in mould for 6 months reported continuously for nothing to be sorted asked for compensation to be laughed at yet we have £1500 in items damaged due to a mouldy property that they don't want to help with. Glad we are coming away from such a corrupt company. Response: We was offered to leave within 2 days with no where to live. Works done with works outstanding! We are still living in mould yet you still will not admit liability to our items damaged or take note of our complaint via email due to COVID as you want it in writing. Hopefully everyone will see what a joke this is and steer clear. And withholding our rent? We explained we are in financial hardship this month because of replacing our 18 momth olds essential belonging we do have every intention to sort the rent with you by our leaving date. If anything the landlord still owe us £1,500 in damaged items and a response to my emails I've sent to you that you've decided to ignore and reply to my feedback instead yesterday would be nice.NegativeQuality, Professionalism, Value

Reply from agent

Thank you for your review, Brett. We take seriously all complaints and are in the process of dealing with your complaint. We have been in constant contact with throughout the Tenancy. Maintenance work has been undertaken and further maintenance work planned but we have been advised by yourselves that you do not to be disturbed. We take seriously the well being of our Tenants and you were offered the option of surrendering the Tenancy early. This offer was turned down in preference to staying in the property until the end of the tenancy, whilst withholding rent. We remain committed to providing the best possible service to both our clients and our tenants.

Contact details
Opening hours

Unknown

Address

1 Montrose House, Eld Lane, Colchester, CO1 1LS, UK

About

No about information available

Our team

Colchester Office

No memberships information available

No marketing information available

No memberships information available

No marketing information available