As someone who has moved far too many times, I know how stressful the whole buying and selling process can be, and how sometimes, you wonder how estate agents can charge what they do! But, after selling my mother in law's house, I have a whole new opinion of estate agents. Stephen was just fabulous. Right from our first meeting where he sympathised with the situation we were in, to sorting all the details and viewings with very little needed from us, to dealing with family members who weren't quite on the same page, and with helping with all the little niggles that come up during a sale process - he went above and beyond. We can't thank him enough. Not least because he got us a great price which means mum in law can afford excellent care for (hopefully) years to come. Stephen, you are the first estate agent I have met where I can say you deserve more than you charge! Thank you for everything.