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Perry Bishop - Cirencester

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2.00 /5

I recently had my property listed with Perry Bishop and have mixed feelings about the experience. On the positive side, the photography and floorplan were excellent, and the house was put on the market very quickly after the photos were taken. However, the overall process was disappointing. There seemed to be a lack of genuine interest in selling the property, with the entire approach feeling very clinical and impersonal. Communication was particularly poor, with infrequent updates and only informing one party when a viewing was booked, which led to confusion and inconvenience. Additionally, I felt the advice given on the selling price was not well-judged, impacting the interest and offers on the property. The estate agents were also frequently late to viewings, and feedback from viewers indicated that the agents lacked knowledge about the property. For instance, one viewer complained about the walk from their car to the property, clearly not being shown the convenient back gate entrance. Overall, while the initial presentation of the property was good, the lack of proactive effort, poor communication, and subpar advice left much to be desired.

Reply from agent

Dear Dan I am pleased the photos and floorplan were good along with the speed to market. We are interested in making a difference and selling our clients properties well , I am sorry for some reason this didn't come across. We ensure our clients provide us with lots of information on the property which is used on viewing appointments and to highlight specific points to discuss. The rear gate to parking should have been mentioned and that was dealt with the following day - that was an avoidable oversight and unusual. Regarding pricing the house initially came on the market at a higher figure than we advised , the feedback suggested a reduction which you actioned fairly swiftly but we were not able to generate enough interest for a sale to be agreed. Difficult feedback is hard to read but important to us and is appreciated. Comments and feedback will be reviewed as a team. yours sincerely Phillip Bishop

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2 Silver Street, Cirencester, GL7 2BL, UK, GL7

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