I wouldn't recommend JP Brimlow in Chorlton. I found them to be unprofessional and for a paid service -  I have genuinely never had such a poor experience with an estate agent. We were strongly advised to go with a buyer's offer, because her finances were incredibly secure. A completion date was agreed, however the buyer didn't have a mortgage in place. The sale was agreed in February and after delays and then the completion date falling through we moved at the end of August. During this time we had limited communication, we had to continuously chase for updates. We received more information from our vendor’s sale team. We were forwarded our buyers emails, instead of any professional reassurance - our buyer was clearly very stressed, we could have been shielded from this, as we also felt stressed. We complained twice - the first time Danny replied telling us to back off, a rude and unprofessional response in the circumstances. A second email to Danny and Eddie was ignored - which just said it all at the time. They have a complaints procedure which the management doesn't follow. We were moving out of Manchester with a school age child - to not have a sense of this sale being urgently pushed through (we didn't) caused lots of problems. At one point our sellers were advised to pull out due to the delay and lack of clarity, but even their estate agent couldn't get through to anyone and she was stonewalled. I'm surprised by this, looking at all the good reviews and I think this is a huge shame. I get the feeling things are going well in the sale of your home - these guys are great to work with and will highly complement themselves on this. You can feel the defensiveness or the sheer lack of response when you call out unprofessionalism. You are not faced with a customer first approach if you are trying to complain. Some of what happened with the sale couldn't have been prevented - buying a house in this country is difficult. Although I'm not sure how a completion date can be agreed with all parties without all the proper financial checks. But for an agency that claims to be enthusiastic, who the experts and who put the customer first, I didn't experience this, maybe if I was selling a more expensive house, I would have received the top tier service. I regret choosing them - please look at other agents when selling your house.