I have genuinely never had such a poor experience with an estate agent. We put an offer in that was accepted in October 2023 and it’s now March 2024 and nothing has progressed. Furthermore, my contact as this agency is not answering nor returning my calls or emails. Excuses are made every time I call and someone else answers. I have been patient, I have sent a number of polite emails and my solicitor has even tried to push for responses - but nothing but ignorance. Unfortunately for them, I have other options. I wish we were all in a position to lose out on commission for a £750k cash sale.