I ve rent a flat from Northwood on October 2020 and still live in the same flat because ı love the flat ı am really happy here. But ı am not happy with agency at all. I dont know how many problem ı had since ı moved in. I had problem with electricity supplier which ı was registered by them. But actually was not registered. Anyway ı stopped with them and started with another electiricy supplier. Right now previous company asking me to send meter reading for a weekly then they can do the right calculation for my final bill otherwise ı will have to pay £521 for four and an half months. AND I CHECKED INVENTORY LIST THAT WHICH ONE IS MY ELECTRIC METER. There are 3 photos of different meters and its written down NOT SURE WHICH IS CORRECT METER! Now i am trying to find which one is the correct meter what ı get as an answer is they havent been in here personally so they dont know and they gave me one of the serial number of meter and telling that it might have been changed they are not sure. I wouldnt recommend at all. I wish ı could tell you every single problem ı had with them. I ve shared photo which is the part of inventory it says not sure which is correct ! I am so lucky that ı havent signed this inventory. The only good thing about this company is if you speak to “Jez”about anything. He is the most helpful staff in there. When ı checked northwood chester on google there were lots of bad reviews ı believe they ve opened new account. But ı ll always be updating my review and claim my rights whatever it costs and takes! It is what a shame! You really happy where you live but you feel you have to move out because of agency!