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JW Wood - Chester Le Street

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Definitely not worth the money I paid them to sell my property. Very little contact once I’d received an offer which was from the first person who walked through the door within 1 week of being on the market. The after care was poor, the solicitor kept me up to date more than JW Wood. Very poor at helping my sale progress. My partner used JW Wood too for her property sale and her experience was even worse than mine.

Reply from agent

Hello Simon. Thank you for taking the time to leave a review. It is very disappointing to read that you were unsatisfied with the service provided. We were very pleased to achieve a sale so quickly. Our aim is to market properties to the right buyers quickly and to achieve the best price possible for our clients. To achieve the asking price for you so quickly, (despite a down valuation on survey), seemed to be an excellent result, particularly as similar apartments have been sold for prices considerably lower than the figure we achieved for you. With regard to progressing the sale, our notes do show numerous contacts with you, particularly regarding chasing the management pack from the managing company. Overall, the transaction took twelve weeks to reach legal completion, which is quicker than average in our region. We do take our customers feedback very seriously. As we were not made aware of your concerns prior to receiving this review, I will of course be in contact directly so that we can improve our service where necessary.

Contact details
Sales Phone:

0191 3887245

Sales Email:

chester@jww.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

3 Front Street, Chester Le Street, DH3 3BQ, UK, DH3

About

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Chester le Street.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Ombudsman Services
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available