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JW Wood - Chester Le Street

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have just purchased a home through Jw wood and I must say they are so helpful, Tracy B handled the negotiations brilliantly, and I was over the moon with how quickly she returned my calls and kept me updated with the processes I would definitely recommend JW wood to anyone.

Reply from agent

Thanks for the positive feedback Kate and the kind recommendation. Tracy is vastly experienced and negotiating a purchase is definitely one of the most rewarding parts of the job! We look forward to helping you all the way through the process.

5.00 /5

I've had a brilliant experience dealing with Tracy Bowen and the team! Tracy has supported me every step of the way and has been on hand to answer all of my questions. The process has been really smooth and I couldn't have asked for better service! Thank you.

5.00 /5

Thank you to the sales team for providing a great service. Tracy's fantastic communication and professionalism and Chris with his amazing knowledge of the property we viewed. Thank you for your help so far. Mr & Mrs Marchant

Reply from agent

Dear Mr & Mrs Merchant, thank you for your kind words and 5* review. It's great to know you have experienced our wonderful 5* service.

5.00 /5

The level of care and customer service was second to none. Tracy looked after us completely from initial telephone call right through to making an offer on our dream home and beyond. Adrian was great too, at showing us around the property and answering all of our questions. Would highly recommend!

Reply from agent

Thank you so much Suzanne. You have bought a great property which I’m sure you will turn into a fantastic home. Adrian and Tracy really appreciate your comments and wish you all the best.

5.00 /5

We've been dealing with Tracy whilst negotiating the purchase on a property. And she's been quite frankly amazing. Thank you so much for all of your help - putting in extra work for us over the Christmas and New Year period. THANK YOU!

Reply from agent

Thank you for your kind words and glowing 5* review.

5.00 /5

Was a pleasure dealing with JW Wood in the purchase of a property for my Mother in Law. In particular, special thanks to Tracy, who kept us fully informed throughout and in a very timely manner. We highly recommend them. Many thanks.

5.00 /5

Excellent service by all the team at the Chester le Street branch of JW Wood. They managed to secure 17 viewings for us (including 2nd viewings) in a short space of time which resulted in an acceptable offer being received. The ladies in the office were very good in keeping me updated as to viewings and the feedback from viewings too. Cannot fault them and would definitely recommend them

5.00 /5

After seeking quotes from three estate agents we decided on Woods because we had used them before but we were also impressed by their sensible market strategy and strategic planning to selling our home. Once on the market the Team were friendly, efficient and effective in their interactions with us and also with our buyers. We were kept up to date at all times and with helpful notes / texts. We were not faced with non-essential or standard emails - all communication was meaningful to our situation. I cannot speak highly enough of the Team at Chester le Street. They demonstrated all the skills you want from a business and particularly when responsible for such a normally stressful process. They gave us confidence that they were all on top of our situation and gave speedy, clear, cogent explanations at all times. We couldn't have asked for a better experience.

Reply from agent

Thank you for your kind review Jane, best wishes.

5.00 /5

JW Wood have been excellent to deal with during the initial phase of the house purchase. Really prompt responses form the whole team. Tracy Bowen was particularly helpful and was just what I needed as proceeding through what can be an anxious stage of the process of house buying and securing the home that you want. Many thanks to the team.

5.00 /5

I can not recommended JW Wood enough, they have been excellent so far throughout our selling process Adrian was very quick to come and value the house and get it to market. Tracey has bee excellent at keeping us updated on every viewing. Tracey is very professional and has kept us informed at every step so far, and after only a couple of weeks we have a sale agreed. During a very stressful time everyone involved has made the process much easier to deal with. 5* service

Reply from agent

Dear Julie, thank you for taking the time to leave us a review. Your kind comments about valued members of our team will be passed along.

Contact details
Sales Phone:

0191 3887245

Sales Email:

chester@jww.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

3 Front Street, Chester Le Street, DH3 3BQ, UK, DH3

About

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Chester le Street.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Ombudsman Services
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available