Frosts were very understanding and considerate and patient in how they handled the sale of my property. Especially credit should go to Gemma Testa, who comes highly recommended. Gemma is both responsive to email and correspondence, but also any issues relating to a property.PositiveProfessionalism
We bought our current house through Frost in Chesham. We found our Estate agent, Gemma to be so incredibly helpful at every turn. She really did go above and beyond to help us at every turn. Moving can be so stressful but Gemma was always there to help us and reassure. Thank you so much!PositiveQuality
Frost was the agents for the people I was buying from, and they, especially Gemma Testa, were very good at answering my questions when there was a delay (nothing to do with agents or vendors) and keeping me informed. She was very friendly and upbeat. If I were to sell the house now (heaven forbid, once a decade is more than frequent enough given our archaic system) I would use Frosts as my agent, and would recommend them to others.PositiveResponsiveness, Quality, Professionalism
After 2 frustrating and failed attempts with other local agents, we successfully sold our property in Chesham. No small thanks should go to Gemma and the team in Chesham for getting this done. The difference in service was noticeable and while house buying and selling is stressful Frost's did everything to ensure ours went as smoothly as possible. Would certainly recommend.PositiveProfessionalism
The team at Frosts in Chesham were fantastic. We were really impressed with the service we received - from a realistic valuation and marketing of our property, their enthusiasm during viewings and support during the sale process. Gemma Testa, in particular, was brilliant. She was reassuring every step of the way, gave thoughtful advice and always had a positive attitude. It wasn’t an easy time to sell. In spite of Brexit, a general election and an international pandemic, Frosts achieved a good, fair value for our home. I would highly recommend choosing Frosts.PositiveResponsiveness, Quality, Professionalism, Value
As first time buyers with one experience of a collapsing chain, my husband and I were a bit apprehensive as we made our offer for our new home...there really was no need to worry though - Frost Partnership were amazing! The whole team were informed, knowledgeable and professional. Just to call out Jacqui in particular who was an absolute dream to work with throughout. She is experienced, efficient and great and driving the process forward every step of the way. Please don't hesitate in using Frost Partnership, Chesham. You will have no regrets. :)PositiveResponsiveness, Quality, Professionalism, Value
A well deserved 5 stars for Jacqui, Gemma, Alex and the rest of the team at Frost's! Every dealing with them was warm and professional, and they were willing to take time time to understand our needs and help us through each step of the process, both in buying and selling. A special mention for Jacqui as many of our dealings were with her and she was brilliant. Despite a very busy time coming out of lockdown, every correspondence was prompt and professional, and with a kind human touch. We would 100% recommend Frost's.PositiveProfessionalism
We went into the Chesham branch of The Frost Partnership and were so glad that we did. We met a very very helpful lady called Lorraine who kindly told us so much information about Chesham as we were relocating from miles away. We went to see one of the properties on their books and fell in love with it. We were shown around by Alex who made us feel so at home and was a true pleasure to meet We loved the property and later called to offer on it. The following few days we dealt with Jacqui the branch manager and we can honestly say she truly was a huge help. She got back to us at every stage so quickly and our experience with The Frost partnership at Chesham was truly exceptionalPositiveResponsiveness, Professionalism
I can recommend Frosts totally they are friendly and very efficient keeping in touch all the time I can’t praise them enough.
We dealt with Alex Grace who was excellent. Was very helpful, answered any questions we had and gave us very useful advise all the way through! Can't recommend Alex enough!
1 Germain Street, Chesham, Buckinghamshire, HP5 1LH, South East, UK, HP5
Website:
http://www.frostweb.co.uk/Our Chesham office covers: Chesham, Chartridge, Hawridge, Ashley Green, Ley Hill, Botley, Bellingdon and Latimer
No team information available