Not a great experience with lags and delays

Impossible to get hold of!,never answer the phone,etc,etc.Very disappointed.

Be very careful. You are dealing with a company that is selling an OPTION to buy. The terms of the contract are almost illegal and massively one-sided (read them and get advice). So many people are saying they lost money. Medway Law, which they use, is owned by IamSold. Also, I am sold on recording their calls but won't give any recordings to anyone, saying they are private due to GDPR... Their staff are very, very nice on the phone when you are talking about buying but change their behaviour once you try to negotiate and once you sign the reservation form. Rebecca A. will hound you so long as she thinks you are in her pocket. The actual agent who showed us the property confirmed he'd not actually read IamSold's terms properly. I asked him outright. IAS has very clever sales tactics, because once you pay the reservation fee, that's it – they have YOUR money. Be very careful; this is not a company I would recommend. I'd go as far as to say you could lose your money. The mortgage caveat is not worth the paper it's written on, and if you try to rely on it, they will say, "We need to send this to an internal panel for review," and guess what happens then. Follow your gut; if it doesn't feel right, you know it's not. Do yourself a favour: don't buy or sell via this company. So many have lost money

I saw a few other posts about how this company will accept your bid as a winner and then accept higher bids afterwards. I didnt think it was a big deal, maybe an accident. My first interaction with this company, I won an auction and received confirmation. They took another bid 40 mins later and lied about when that bid came in. I told them my lawyer is involved and they admitted they had made a mistake. I was told if the other party did not pay by 1130 I would be the winner again. The other party didnt pay and they started the auction again at a price above my winning and accepted bid. Trust in this auction house at your own peril.

They treat buyers really badly, don't answer phone don't answer emails, and don't do what they say they will do, unprofessional bunch of jokers. The email address they gave me to discuss this further won't accept my email or doesn't exist. See screenshot. They can't even lie well

I listed my house for sale in January this year. The agent I used suggested modern auction as I had no upward chain. All paperwork for the auctioneer and solicitor were completed within 24hrs. …

There's no point in trying to sell or buy from this outfit they never answer telephone they put you on hold for ages and still never answer phone They give you the option of leaving a message but they dont return calls TAKE YOUR BUSINESS ELSEWHERE

Have never had a phone call with less than 35 minutes on hold. Left a voicemail with no followup. Dreadful communication. Baffling. And using an automated voice for your menus is infuriating. How hard would it be to recording a human? Zero stars, would not recommend.

This property auction team wasted my time twice. The first time, I won the property and was told to sign the agreement and transfer the fee. Just as I was about to transfer the funds, they called me and said the property had been sold …