SELLERS.. avoid OLIVER DAVIS in this company. I regret to inform you about a disappointing experience I had with one of your representatives, OLIVER. It appears that sellers should avoid dealing with Oliver, given the lackluster service I received. When I expressed interest in viewing a property, Oliver refused to accommodate my request, citing my previous viewings without any purchases. It is deeply concerning that an Estate Agent would make such a judgment WITHOUT CONSULTING the client. The insinuation that I should part with my hard-earned money for properties that do not meet my criteria is not only unreasonable but also unprofessional. As a client, I expect to be treated with respect and to have my preferences considered. This experience has left a NEGATIVE IMPRESSION, and I hope necessary actions will be taken to address this issue. UPDATES AFTER MY INITAL FEEDBACK HERE: While I initially refrained from writing about this matter, your audacity to respond compels me to make the situation clear. After I posted my initial feedback, OLIVER contacted me from a PRIVATE no. and HARASSED me about my reviews!!! This raises a significant concern: does GDPR permit the use of business databases to harass individuals when no business transaction is taking place? Oliver made FALSE allegations during the call, claiming that we didn't provide a Decision in Principle (DIP), didn't show bank balances, and didn't turn up for appointments. I challenged these accusations, asking for evidence, as they are entirely untrue. If your agent fails to show up or arrives late, it is unreasonable to expect clients to wait indefinitely, especially those with other commitments like children. In the professional world, respecting others' time means informing them of delays or cancellations in advance. We expected the same courtesy. If you were truly PROFESSIONAL, you would not have called from a PRIVATE no.. Instead, you would have APOLOGISED for the misunderstanding and asked for the necessary documents to proceed with the viewing. However, your ARROGANCE and ego overshadowed your professionalism, and you decided not to show the property we were keen on, which raises questions about your CONTRACT with the SELLER. Personally....We would not want to work with such an ESTATE AGENT. It seems you had nothing better to do than to HARASS me from a PRIVATE no.. Please remember that other people have businesses to run, especially when you have already decided not to continue business with them. Hence why I HAD TO CUT his call!!! WARNING: Beware, people! If you provide feedback they don't like, they will call you from a private number and harass you.