Increasingly frustrated with the service we have received and the standard of the property we rent through them. When moving in, the house had not been cleaned at all. Which was a big surprise since we were charged a cleaning fee. There were things left from the previous tenants and there hadn’t even been a vacuum run over the carpets or a cloth over the kitchen counters. You could see crumbs from where the previous tenant had their toaster. The kitchen has cupboard doors hanging open as they are in such bad condition they don’t keep shut. There is mild on many of the walls and in the cupboards which is to be expected in an old cottage but this had not been cleaned or treated at all. There is paint pealing of the walls very badly so it is clear they didn’t repaint after the last tenants who had been in the house for nine years. We have had quick responses for some of the issues reported however other things such as the hot water not working in the shower and our hob only having one working ring that trips the electrics every time you used it took far too long to get sorted. And now our boiler has broken and we have been without heating or hot water for 3 days in minus degree weather (one night it reached -7). I have called the office and been promised call backs which never happens. I am furious with the service we have received and would never recommend renting through CJ Holes.