We have been clients for two years and have been very satisfied with the service received. We now live in Portugal so rely on Belvoir to handle any problems on our behalf (essentially arranging for small electrical/plumbing tasks to be carried out - plus the important job of identifying and 'processing' suitable tenants). One tiny improvement would be in the feedback area (ie putting our minds at rest when necessary and agreed work has been completed). Overall, absolutely no hesitation in recommending Belvoir Cheltenham.

Fantastic agency, better than the majority of competitors!

Helpful staff and professional service. Wide selection of properties.

Belvoir have been consistently helpful with all aspects of letting out my property in Cheltenham. I would recommend their services to anyone considering letting or selling a property.PositiveResponsiveness, Quality, Professionalism, Value

Overall, a good, professional service from the Belvoir team. They did keep in touch during the sale process and went the extra mile to help move my sale along. However, the service provided by the conveyancers, that Belvoir recommended to me, Premier Property Lawyers was very disappointing, causing much stress, delays and a lack of good customer service. I would recommend using Belvoir as an estate agent, however I'd suggest using a local, independent conveyancer.PositiveResponsiveness, Professionalism, Value

Ok, but hard to park a car

Communication is good, generally I am consulted on any maintenance issues and as I live some distance away I have come to trust the property manager and selection of contractors.