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Northwood - Chelmsford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
05.08.2015
What can I say. Jackie has

What can I say. Jackie has been so much help assisting me In finding a property. She has been efficiant and most helpful in every way. I viewed a property on Monday and by Friday she had sorted all paperwork etc even though there were many obstacles along the way. She has proven that there are still some very nice people out there who are willing to help you that extra mile and for that I am extremely grateful. Many thanks Jackie. I owe you a bottle of wine!! A very happy customer. Georgia Wiles

5.00 /5
05.08.2015
"What can I say. Jackie has..."

What can I say. Jackie has been so much help assisting me In finding a property. She has been efficiant and most helpful in every way. I viewed a property on Monday and by Friday she had sorted all paperwork etc even though there were many obstacles along the way. She has proven that there are still some very nice people out there who are willing to help you that extra mile and for that I am extremely grateful. Many thanks Jackie. I owe you a bottle of wine!! A very happy customer. Georgia Wiles

4.00 /5
Reply from agent

Thank you Raju for taking the time to leave us a rating. Best wishes for the future. Martin, Jackie & Marion, Northwood Chelmsford Ltd

4.00 /5
Reply from agent

Thank you very much for your feedback, Justyna.

2.00 /5

Very difficult to get returned calls, if anything needs doing it takes a long time.

Reply from agent

We're sorry to hear about your experience with delayed responses and slow service. We understand how frustrating it can be when communication and task completion are not prompt. We are committed to improving our response time and efficiency to better meet your needs. Your feedback is valuable to us and will be used to enhance our services. We are now under new management but we thank you for bringing this to our attention.

1.00 /5
17.09.2020
"Horrendous experience with..."

Horrendous experience with these people. Not helpful in the slightest and refuse to help my elderly parents-in-law. DO NOT RENT WITH THIS COMPANY. M* is especially rude. Marion (apologies about the spelling if it's wrong!) is the only helpful person there. AVOID .

review by Zena 17.09.2020
1.00 /5
17.09.2020
Horrendous experience with

Horrendous experience with these people. Not helpful in the slightest and refuse to help my elderly parents-in-law. DO NOT RENT WITH THIS COMPANY. M* is especially rude. Marion (apologies about the spelling if it's wrong!) is the only helpful person there. AVOID .

1.00 /5

Very bad customer service 2 weeks been progress. They said it will take 48 hours. I called two times the lady said I will check it and than call you but nobody called. Finally I sent email cancel application. Still no answer but someone read the email because I have seen flat on market again.

Reply from agent

Thank you for your feedback. We sincerely apologise for the inconvenience and frustration you experienced with customer service. Please be informed that we are currently under new management, and are actively working to address these issues to provide a more efficient and responsive service to our customers.

1.00 /5
31.12.2015
What can I say. I wasn't

What can I say. I wasn't expecting such a poor care to their tenants. Not the best attitude from Martin. What a shame. I do not recommend

1.00 /5
31.12.2015
"What can I say. I wasn't..."

What can I say. I wasn't expecting such a poor care to their tenants. Not the best attitude from Martin. What a shame. I do not recommend

review by John 31.12.2015
Contact details
Opening hours

Unknown

Address

129 New London Road, Chelmsford, CM2 0QT, UK

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Our team

Chelmsford Office

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