Thank you very much for your feedback, Justyna.

We're sorry to hear about your experience with delayed responses and slow service. We understand how frustrating it can be when communication and task completion are not prompt. We are committed to improving our response time and efficiency to better meet your needs. Your feedback is valuable to us and will be used to enhance our services. We are now under new management but we thank you for bringing this to our attention.

Thank you for your feedback. We sincerely apologise for the inconvenience and frustration you experienced with customer service. Please be informed that we are currently under new management, and are actively working to address these issues to provide a more efficient and responsive service to our customers.