My sister and I found ourselves in the unfortunate position of having to sell our late Mother's property at the beginning of a very volatile and competitive time in the housing market. 3 agents (Bond, Balgores and Beresfords - all the B's!) were invited to pitch for our business and we were most impressed with the approach and personality of Steve Wiggins, now Manager at the Danbury Office. Our marketing commenced many, many months ago and what we felt was going to be a relatively straightforward probate sale turned into anything but. After 3 months we decided to appoint one of the aforementioned agents of a joint agency basis and whilst they gave the impression of being sharp and keen they didn't really do anything to impress when the weeks turned into months and they seemed to lose interest. We then terminated our agreement with them, which prompted an unprofessional reaction (enough said) and we instructed another firm to work alongside Bond Residential. These too proved to be ineffective and their services were also terminated and we returned to a sole agency agreement with Bond Residential. Bonds were our agents for longer than either party in the sale wanted but they still went above and beyond what anyone would expect. New strategies were discussed and implemented, feature listings, sales shows, brochure adverts, professional outsourced photos ... the list goes on. At no point did they ever show or give us any indication that they had lost interest and it was genuinely appreciated. Estate Agents get bad press at times; sometimes it's deserved and other times not. The entire team at Bond Residential were a cut above the rest and if you're selling in Chelmsford or the surrounding area, give them a call. I'm sure you won't regret it.