I sent an email to Bond asking lots of (probably quite annoying) advice from a first time buyers perspective. I sent the same email to multiple estate agents and Bond was the only one that replied swiftly giving a really detailed, personalised, honest email. I didn't feel like they were trying to sway me either way and I just really appreciated the time taken to respond, particularly as I wasn't actually inquiring about a particular property. Thank you to Lee for taking the time! :)PositiveResponsiveness, Professionalism