Hi Carl, Thank you for taking the time to share your feedback. We’re very concerned to read your comments and are sorry to hear about your experience. We understand how distressing any issue relating to sale funds would be and appreciate the seriousness of the concerns you have raised. As we are unable to review or discuss specific case details within a public forum, we would strongly encourage you to contact us directly so that this matter can be fully investigated with the relevant parties involved. Please contact us at experience@iamproperty.com and we will ensure your concerns are reviewed. Kind Regards Customer Experience Team