It's easy to complain about a service, but few of us bother to tell when we have exceptionally good service! Melvin, Trefor and the team once again delivered a professional , highly experienced service, that goes above and beyond what you would expect. Not once in our house sale process were we not completely kept informed and updated. Balch are a perfect example of a "bricks and mortar" agency that you won't regret using, well done!