After previous experiences with other agents, working with Dan was genuinely a breath of fresh air. From the outset, he felt completely different … professional and courteous, but also warm, approachable, refreshingly unpushy and kind. I always felt completely at ease with Dan handling viewings and having access to the property, which says a great deal. He was generous with his time, always willing to talk things through, offer advice and address any questions or concerns, whatever the hour. In an industry that can sometimes feel transactional and impersonal, Dan brought a truly welcome human touch, and that made all the difference. I would not hesitate to recommend him.