Absolutely would NOT recommend to anyone. Poor service. Impolite staff. Scraping the bottom of the barrel to take your deposit, after being forced to leave after only 7 month tenancy due to the poor condition of the property overall, from weeks without heating and cooker/ oven, to damp and mould issues causing illness to name only a few. You have to chase everything as promises to call you back don’t happen, they don’t want to deal with it and can’t get you off the phone quick enough when there’s issues. I could honestly go on and on about all the service failings throughout. Felt forced to accept a ridiculous deposit reduction as I could not deal with the stress they had caused any longer throughout and after the tenancy. Would NEVER trust to rent a property through them again personally. *EDIT To your response, you’re very good at passing blame to the landlord, you failed to accept responsibility for your service shortcomings, failed to acknowledge the poor condition of the property i had to live in, or rude staff encounters. I tend to only leave positive reviews, this has nothing to do with "a kick on the way out". Northwood Falkirk has been far from a delight to deal with, thats all.