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Northwood - Central Scotland

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I Found them to act in a strange manner. Attempted to apply for a rental property, to then be deemed unsuitable. Even though everything was submitted and suitable grantor in place. And a offer of a huge payment upfront. Good references from both employers and landlords. Huge lack of transparency from their side. When asked for reasoning as to why, get told lack certain paper work, that they never requested, then refuse to accept the things they said were the reasons as to their doubts. Example "where money comes from" without requesting proof of savings etc. And again, when offered to submit what they said they didnt see, and amend the application, just get told a blatant no, that it wouldn't change the decision. Which all in all boils down to no reasoning at all?? So Found them to be overall very unprofessional, but then again, sometimes reputation is justified.

Reply from agent

Good afternoon Mark. Many people rely on reviews so it is entirely improper to abuse this valuable medium by giving a 1 star review where there is not a hint of justification for this. The owner of the property you applied for instructed us that we were not to accept you for the tenancy. This can never be our decision. There were numerous reasons for the landlord rejecting you as we explained to you in detail. This included some comments and unfortunate references in your communications with the landlord among others. Also the landlord was very concerned about your ability to pay the rent as your finances came nowhere near being sufficient for the property. You left our office with a smile and a handshake as you entirely understood and accepted the landlord's position. We wish you well in your new home. Jim

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Address

9-11 Bank St, Central Scotland, FK1 1NB, UK

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Our team

Anne Johnston

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