Friendly, very helpful staff. Nothing is too much trouble and they are always willing to help however small the query. Everything was done to ensure the move went as smooth as possible.
Thank you all for helping us to sell our home, very professional but friendly too. Can't fault you at all, if we ever move again we'll definitely come back to you Thanks again June and Dave
I thought I’d take a little time to describe my experience with Park and Bailey because it was absolutely superb. I dreaded my fathers death and even less so selling our beloved family property. However, Luke and his team handled everything spectacularly for me. Within a few phone calls it was valued, assessed and offers were coming in almost immediately at full value. Communication and dialogue as we went along was equally fantastic and and a smooth and seamless transaction went through. I would highly recommend Luke and the team for any property sales in the future. Living some 50 miles away and dealing mainly via telephone it was reassuring to know honest, competent, compassionate and professional people were dealing with my affairs. Thank you very much James saunders Mardy cottage Rook lane
I can highly recommend Park and Bailey. Mark handled the sale of my house, and throughout the process was friendly, efficient and communicative. Once a sale had been agreed and I'd found another property, the Sales Progression team took over and Damien liaised well with all parties to make sure everyone in the chain was kept up-to-date with progress. He was also calm and reassuring during a stressful three-week pause in proceedings, due to a cyber attack on one of the solicitors. Despite this, the legal process took less than two months to exchange. In particular, I appreciated that they always returned my calls.
The team at Caterham were so supportive and always ready to deal with all our concerns we had. The process went so smoothly we did not feel the stress at all. Thank you Mark and Damien for the great support Merry Christmas !!
Five star service from the staff at Park and Bailey. They were very compassionate and sensitive with a difficult move of an elderly parent that had been in the house 58 years. The support and care they took when dealing with my elderly mother as well as myself was superb. They kept us updated and informed at every step that needed to be taken and I would highly recommend the team at the Caterham Branch
We had a wonderful journey purchasing our house through Park and Baily. Melissa showed us the house twice and Rebecca got our offer accepted. Sue Hodson was brilliant during the process and these guys are well organised, have people in place covering holidays and the customer journey is phenomenal. Highly recommended as they know what they are doing and that is reassuring.
Very helpful and professional. Great staff. My sale and purchase process was extremely fraught at times but the team at Park and Bailey were incredibly Calm, supportive and encouraging. And professional of course. Huge shout out and thanks to Mark, Luke, Chris, Sue and Damien. Looking forward to my new home.
Great customer service through, mainly from Mark and Damien - kept things moving, kept comms going and removed a whole load of the stress of getting to exchange. Highly recommend!
We have been dealing with the team at Park & Bailey Caterham for the past 6 months as our house sale has been going through. The team have been so helpful from the day that we made our offer. In getting our offer presented there was no job too big for them. From there we were passed on to the Sales Progression Team and we had the most contact with them, there was lots of back and forth due to the nature of the sale. In a tricky sale, the team were so kind and considerate. They were always available at the end of the phone or email and would always call back with news and updates. There has been such great service with Park and Bailey Caterham, we would really recommend them, the service has been great!
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41 High Street, Caterham on the Hill, CR3 5UE, UK, CR3