Would never use them again! I was led to believe this company was an independent business, but unfortunately learnt after signing up that they're a franchise, part of a big chain. I found Fleur to be quite pleasant on my first meeting but when things started going downhill I soon saw her true colours- quite rude & patronising! With hindsight she over valued my Apartment by £30,000 & when she demanded a price reduction 2 weeks after signing up, didn't like it when I said no, reminding her she valued it at the higher price not me! They said they'd do the viewings for me but when it came to it, they gave excuses saying they were double booked or a colleague was delayed so could I do them. This messed me about & I wasn't happy. I recently went to collect my keys on a Saturday last month & the office was locked with no one there?! I then found out it's often locked on a Saturday as only 1 staff member is in who goes out on appointments. No one to cover so the office is locked. I had to go back on Monday. I was understandably fuming because I wouldn't have chosen this company had I known they have very few staff & often close up on Saturdays. After arguing with Fleur, I've ripped up my contract with Hunters & have gone to a more professional agent. The new agent have provided better presented particulars of my property & better service. I've now sold my apartment & am pleased Hunters aren't getting the commission after the terrible service & misleading me on the price of my apartment.
Unknown
92 High Street, Carshalton, Surrey, SM5 3AE, UK, SM5
Website:
http://www.huntersnet.co.uk/Hunters is the UK’s fastest growing, independent estate agency chain. We are the largest estate agency franchise network with over 130 branches throughout the country. Our ambition is to become the nation’s favourite estate agency brand by 2020 and to achieve this we intend to invest more time, money, expertise and technology than any other estate agent. We established our business in 1992 on firm principles of excellent customer service, unrivalled pro-activity and the best possible results for our clients. OUR MARKETING APPROACH Our marketing strategy is based on a very simple principle - the more buyers we can get interested in your property, the better price we are going to get for you. Your home will be marketed within your local area, across your region and throughout our entire national network; bringing more buyers to your door. Our dedicated Marketing Department ensure that Hunters is seen across a huge variety of media. We consider ourselves to be market leaders in the key areas of communication and technology including national television adverts and newspapers! Hunters is at the forefront of the latest developments in the industry and was the first estate agent to introduce a mobile app for smartphones. The full Hunters marketing package includes our dynamic, intuitive website huntersnet.co.uk, our mobile website, profiling on the top online property portals, Hunters property apps for Social Media and smartphones, and ‘Intelligent’ For Sale & To Let boards – where applicants can view your property details on their mobile device simply by texting or scanning the QR (Quick Response) code on the board. OUR MOTIVATED PEOPLE Our biggest strength is our people – we are an Investor in People Company, with fully qualified staff via the Hunters Academy. The Academy was founded in 2003 and our courses have gone on to gain the highly sought after accreditations. We firmly believe in providing the best training; it is essential in equipping our staff and franchisees with the professional skills required to ensure the highest standards in customer service. QUALIFIED, REGISTERED APPLICANTS As well as our guarantee to accompany 100% of all viewings, we also assure that only genuine, qualified buyers are brought to your door. What’s more, our interlinked network ensures that we will find the right buyer for your property – regardless of whether they live next door or on the opposite side of the country. All buyers registered with us will be contacted within 24 hours of your property being marketed.