Lettings Side - If there was a 0 star option I'd select it. This relationship started well but 2 years on I am desperate to extract myself. If you want a letting agent that is only concerned about their fees and defending poor management then these are your guys. I'm trying to end this one based on their track record of failure but all I get is a request for all fees due up until the end of the contract (somewhere around 4k for doing nothing). Sure, these guys will be good and cheaper than other agents if you have a good tenant. The minute you get a problem, these guys have all the excuses ready for why it's not their fault. My favourite was when one of the team defended their fees saying 'we showed your house'. To which I had to remind them they didn't and if they had, they would have seen the dog (pets banned) that was breeching the agreement and did 90% of the damage I ended up paying to address (Oh and I nearly lost my new tenant). Lucky I seem to have good guy in now and we've found it best to cut Hunters out of things.. although they still want their money of course.
Unknown
92 High Street, Carshalton, Surrey, SM5 3AE, UK, SM5
Website:
http://www.huntersnet.co.uk/Hunters is the UK’s fastest growing, independent estate agency chain. We are the largest estate agency franchise network with over 130 branches throughout the country. Our ambition is to become the nation’s favourite estate agency brand by 2020 and to achieve this we intend to invest more time, money, expertise and technology than any other estate agent. We established our business in 1992 on firm principles of excellent customer service, unrivalled pro-activity and the best possible results for our clients. OUR MARKETING APPROACH Our marketing strategy is based on a very simple principle - the more buyers we can get interested in your property, the better price we are going to get for you. Your home will be marketed within your local area, across your region and throughout our entire national network; bringing more buyers to your door. Our dedicated Marketing Department ensure that Hunters is seen across a huge variety of media. We consider ourselves to be market leaders in the key areas of communication and technology including national television adverts and newspapers! Hunters is at the forefront of the latest developments in the industry and was the first estate agent to introduce a mobile app for smartphones. The full Hunters marketing package includes our dynamic, intuitive website huntersnet.co.uk, our mobile website, profiling on the top online property portals, Hunters property apps for Social Media and smartphones, and ‘Intelligent’ For Sale & To Let boards – where applicants can view your property details on their mobile device simply by texting or scanning the QR (Quick Response) code on the board. OUR MOTIVATED PEOPLE Our biggest strength is our people – we are an Investor in People Company, with fully qualified staff via the Hunters Academy. The Academy was founded in 2003 and our courses have gone on to gain the highly sought after accreditations. We firmly believe in providing the best training; it is essential in equipping our staff and franchisees with the professional skills required to ensure the highest standards in customer service. QUALIFIED, REGISTERED APPLICANTS As well as our guarantee to accompany 100% of all viewings, we also assure that only genuine, qualified buyers are brought to your door. What’s more, our interlinked network ensures that we will find the right buyer for your property – regardless of whether they live next door or on the opposite side of the country. All buyers registered with us will be contacted within 24 hours of your property being marketed.