(Disclaimer, my initials are K.Ferguson, Yolanda isn't my real name, just so you know who wrote this review! Haha) From start to finish, from the viewings, to me constantly ringing and badgering with anxious questions, to then sorting out any issues - all of the staff I spoke to/interacted with were extremely helpful, I had the most contact with Beck, Lorraine, Hayley and Natasha and they all contributed to making the process of buying my first house a smooth one. Estate agents tend to get a bad rep and I get it, but I genuinely had an amazing experience with these particular estate agents. Thanks again for all your help!