Belvoir have been a total nightmare since they took over our rented accommodation about 2 years ago! I reported damp time and time again, handles coming off windows (freezing!!!), damp stains on the carpet, shower was mouldly, the list is absolutely endless........ We've recently moved out, but awaiting confirmation of deposit return plus need to have a meeting with landlord which Dafydd promised to sort out! Plus have rang 3 times with promises of calls being returned. No chance! Absolutely terrible service! Never. Ever. Again. -10 or below. We will be over to see you soon regarding this situation.