Like all Cardiff lettings companies - Avoid at all costs! We inherited Belvoir from Peter Alan. For 2 years we told them about the damp problems in our rented property, was anything done? No, just a load of email and phonecall 'table-tennis' followed by lame excuses about how the builder wasn't allowed access, (they were). Now the landlord has a house that is going to need extensive damp work carried out, probably hasn't even been told about the scale of the problem by the agents! We have since moved out, finally bought our own place 4 weeks ago, have we had a whiff of the deposit back? No chance. Three phonecalls and still no response. All of these letting companies are after one thing - money. They are not interested in customer service, either for the landlord or the tenant. Absolute shambles.